Please following below procedures kindly.
- Please verify registered email account and ensure it is correct.
- Please check spam folder in email system to search the email.
- Add JNB emails into the White-list in your email server
Please add below accounts into your White-list : www.jnb.com, email@example.com
Ensure that email client works normally.
It is recommended to use Gmail, Outlook and QQ email service.